Simple, transparent pricing

Choose the plan that fits your team's needs

StarterExplore with your own documents ProYour team's knowledge, everywhere BusinessOrganisation-wide with data residency EnterpriseDedicated deployment and support
Price
Free
£7/user/month
£14/user/month
Price on application
Users Limited to single user Minimum 5 users Minimum 10 users Unlimited
Data Quota 100MB 10GB 100GB * Unlimited
Data residency — — ✓ ✓
Web ✓ ✓ ✓ ✓
Teams — ✓ ✓ ✓
Slack — ✓ ✓ ✓
CLI ✓ ✓ ✓ ✓
API — — ✓ ✓
SSO / SAML — — ✓ ✓
Priority support — — ✓ ✓

Starter

Explore with your own documents

Free
  • UsersSingle user
  • Data Quota100MB
  • Data residency—
  • Web✓
  • Teams—
  • Slack—
  • CLI✓
  • API—
  • SSO / SAML—
  • Priority support—

Pro

Your team's knowledge, everywhere

£7/user/month
  • UsersMinimum 5
  • Data Quota10GB
  • Data residency—
  • Web✓
  • Teams✓
  • Slack✓
  • CLI✓
  • API—
  • SSO / SAML—
  • Priority support—

Business

Organisation-wide with data residency

£14/user/month
  • UsersMinimum 10
  • Data Quota100GB *
  • Data residency✓
  • Web✓
  • Teams✓
  • Slack✓
  • CLI✓
  • API✓
  • SSO / SAML✓
  • Priority support✓

Enterprise

Dedicated deployment and support

Price on application
  • UsersUnlimited
  • Data QuotaUnlimited
  • Data residency✓
  • Web✓
  • Teams✓
  • Slack✓
  • CLI✓
  • API✓
  • SSO / SAML✓
  • Priority support✓

* Additional storage available on request

Need Enterprise?

Unlimited users, unlimited data, data residency, dedicated support, and custom integrations. Complete physical isolation available — dedicated single-tenant infrastructure with no shared components. Delivered by the Catapult CX enterprise consulting team.

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How does AnswerVault compare?

Enterprise knowledge tools are expensive and lock you into a single ecosystem. AnswerVault works across all your sources at a fraction of the cost.

Typical alternatives

  • Microsoft Copilot: £25-70/user/month + licence fees
  • Guru: £20+/user/month
  • Glean: £40+/user/month
  • Require IT involvement and admin access to deploy
  • Limited to a single ecosystem
  • US-headquartered — subject to CLOUD Act data requests

AnswerVault

  • From £7/user/month — no licence add-ons
  • Works across SharePoint, Google Drive, and Confluence
  • OAuth self-serve setup — no Global Admin or IT project
  • Answers in Teams, Slack, web, CLI, or API
  • EU/UK hosted — outside CLOUD Act jurisdiction
  • External access for contractors and partners

Frequently asked questions

How long does setup take?

Minutes. Connect a data source and start chatting. There's no complex configuration or IT project required.

Is my data safe?

Yes. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We're GDPR compliant and ISO 27001 aligned. Learn more about our security.

Can I cancel anytime?

Yes. No long-term contracts on any tier. Cancel whenever you need to.

What happens when I hit my data quota?

You'll be notified before you reach your limit. Upgrade to a higher tier or remove content to free up space.

Do you offer annual billing?

Annual billing with a discount is on our roadmap. For now, all plans are billed monthly.

Ready to get started?

Start with our free Starter tier today, no credit card required

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